IT IS MANDATORY THAT YOU COMPLETELY READ THE TERMS & CONDITIONS BELOW, AND AGREE & ACKNOWLEDGE BEFORE PLACING YOUR ORDER.
Terms & Conditions
Please Read Carefully
By accessing this website and placing an order with Ancient Joys, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with these Terms, please do not use this website or place an order.
About Ancient Joys
Ancient Joys is an online store dedicated to promoting the cultural heritage, traditional craftsmanship, and artistic expressions of indigenous and local communities, particularly from the Amazon region.
Our products include authentic handcrafted jewelry, accessories, decorative objects, artisan goods, and other culturally inspired items created by skilled artisans.
Website Content
The articles, photographs, product descriptions, historical information, and other content published on this website are provided for general informational and educational purposes.
While we strive to ensure the accuracy of all information, Ancient Joys does not guarantee that all content is complete, current, or free from errors.
Product Information
Because many of our products are handmade, every piece is unique.
Slight variations in color, size, texture, materials, patterns, or finishing are natural characteristics of handcrafted products and should not be considered defects.
Product photographs are intended to represent each item as accurately as possible, although actual colors may vary depending on your screen or device settings.
Orders
By placing an order, you confirm that:
- You are at least 18 years old or have reached the legal age required to make purchases in your country.
- The information you provide is accurate and complete.
- You are authorized to use the selected payment method.
Ancient Joys reserves the right to refuse or cancel any order if fraudulent, inaccurate, or suspicious information is detected.
Customer Account
Customers are responsible for providing accurate billing, shipping, and contact information.
Ancient Joys cannot be held responsible for shipping delays or delivery failures resulting from incorrect or incomplete customer information.
Pricing & Availability
Prices and product availability may change without prior notice.
Although we make every effort to ensure pricing accuracy, Ancient Joys reserves the right to correct pricing errors and cancel orders affected by such errors before shipment.
Shipping & Delivery
All orders are shipped directly from our warehouse in Colombia using FedEx.
Estimated delivery times are generally 7-9 business days after dispatch, although customs procedures or circumstances beyond our control may occasionally result in delays.
Customers are responsible for any customs duties, import taxes, or local fees required by their destination country.
Returns & Refunds
Our Return & Refund Policy forms an integral part of these Terms & Conditions.
Please refer to our Refund & Return Policy for complete information regarding eligible returns, refunds, and exchanges.
Intellectual Property
All content published on Ancient Joys—including text, photographs, graphics, logos, artwork, videos, product descriptions, and website design—is protected by copyright and other applicable intellectual property laws.
No material may be copied, reproduced, distributed, or used for commercial purposes without prior written permission from Ancient Joys.
Third-Party Links
Our website may contain links to third-party websites for your convenience.
Ancient Joys is not responsible for the content, privacy practices, or policies of external websites.
Limitation of Liability
To the maximum extent permitted by applicable law, Ancient Joys, its owners, employees, partners, suppliers, and affiliates shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- the use of this website;
- delays in shipping or delivery caused by third parties;
- customs procedures or import regulations;
- technical interruptions;
- or the purchase or use of products sold through this website.
Our maximum liability shall never exceed the amount paid by the customer for the specific order.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable to the operation of Ancient Joys, unless otherwise required by mandatory consumer protection laws in the customer’s country of residence.
Changes to These Terms
Ancient Joys reserves the right to modify these Terms & Conditions at any time.
Any changes become effective immediately upon publication on this website.
Contact
If you have any questions regarding these Terms & Conditions, please contact us through the Contact page on our website.
